PRIVACY POLICY

This Privacy Policy applies to:

• Restaurants and businesses using the TableFlow platform
• Individuals acting on behalf of such businesses
• Visitors to the TableFlow website or platform

This Policy forms part of the Terms and Conditions governing use of the Service.

For the purposes of the Data Protection Act, 2012 (Act 843):

• The Customer is the Data Controller with respect to personal data entered into the platform.
• TableFlow acts as a Data Processor, processing data solely on the Customer’s instructions.

3.1 Customer Account Data

• Business name
• Contact person name
• Email address
• Phone number
• Login credentials

3.2 Operational Data

• Orders, transactions, inventory records
• Staff profiles and access roles
• Reports and analytics generated within the platform

3.3 Technical Data

• IP address
• Device and browser information
• Log files and usage activity

TableFlow does not intentionally collect sensitive personal data unless required for service functionality.

• Provision and operation of the Service
• Account creation, authentication, and access control
• Customer support and system maintenance
• Billing and subscription management
• Compliance with legal and regulatory obligations

Data is not sold or rented to third parties.

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Consent, where required by law

• Access controls
• Secure authentication mechanisms
• Data encryption where applicable
• Regular system monitoring

Despite these measures, no system is completely secure, and absolute security cannot be guaranteed.

• To authorized TableFlow personnel
• To third-party service providers performing services on our behalf (subject to confidentiality obligations)
• Where required by law, regulation, or court order

TableFlow does not disclose personal data for marketing purposes.

• Provide the Service
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Upon termination of the Service, data may be retained or deleted in accordance with TableFlow’s data retention and backup policies, subject to applicable law.

• Access their personal data
• Request correction or deletion of inaccurate data
• Object to or restrict processing in certain circumstances

Requests may be made through the Customer or directly to TableFlow, subject to verification.

Where data is processed or stored outside Ghana, TableFlow ensures that appropriate safeguards are in place in accordance with applicable data protection laws.

• Maintain session functionality
• Improve user experience
• Monitor platform performance

Users may control cookie settings through their browser.

TableFlow reserves the right to update this Privacy Policy from time to time. Material changes will be communicated through the platform or other reasonable means. Continued use of the Service constitutes acceptance of the updated Policy.

For questions or concerns regarding this Privacy Policy or data protection practices, please contact:
TableFlow
Email: hello@tableflow.top